Every company is keen to offer customers and clients quality products and services but, at times, it is difficult to achieve. Companies can improve the quality and reputation of their business by implementing standards such as ISO 9001?
ISO 9001:2015 is the most recognised standard in the world. It is a quality management standard designed to increase effectiveness, efficiency and customer satisfaction through embedding a quality management system within the company. The aim is to increase productivity, reduce any unnecessary waste and costs while ensuring processes work efficiently and that the end services and products are manufactured to a high quality.
The 9001 standards can be applied to any businesses, and its general guidelines are flexible enough to be used across all sectors.
Companies and organisations who are planning to work towards any of the ISO standards may find it worthwhile to use a consultant who can support you, and your team, through the audits; advise on the most suitable processes, offer guidelines with paperwork and support the training of all staff. Your consultant should be competent in all aspects of business management systems, qualified, experienced, and a good communicator/trainer who you can work with as part of your team. Therefore, trust and integrity are important values to look for.
There is much to consider before setting out. ISO 9001 is not a rigid set of requirements but one that has to suit your own particular business. Various audits need to be undertaken including an internal audit to gather feedback from people who know the company well. There is also a second party audit to evaluate performance and/or a third-party audit when a UKAS accredited certification body comes to the organisation to carry out an evaluation. When this proves successful, your business will gain UKAS accredited 9001 certification. Implementing an effective management system is about adapting to a philosophy
The main principles of ISO 9001:2015 are:
- Customer focus
- Understanding the context of the organisation
- Understanding the needs and expectations of interested parties
- Quality Management Policy and Objectives
- Good leadership and commitment
- Internal and external communications
- Inclusion of staff
- Addressing risks and opportunities
- The management of the process
- Internal Audits
- The Management system Reviews
- Continual improvement
- A factual approach to decision making
- Relationships with suppliers and other interested parties
If you would like to talk about ISO 9001, (Quality) 14001 (Environmental) or 45001 Occupational Health & Safety in more detail, or any of the other standards, please contact us on 01273 510 725. We are based in Newhaven, East Sussex but cover the whole of the south of England and London.
ISO 9001:2015 and ISO 14001:2015 Transition
You only have until the September 15th 2018 deadline to adapt your ISO 9001:2008 and/or 14001:2004 to meet the requirements of the 2015 versions.
You cannot afford to leave the transition process too late.
We are specialists in this field.
Why has the ISO 9001 and 14001 Standard been revised?
The ISO review their standards every five years and revise if necessary. This ensures that they continue to be useful tools in an ever-changing business environment.
The way we do business is more complex than ever and customers have increased expectations and greater access to information. To reflect these changes, both the ISO 9001 and the ISO 14001 need to be relevant.
What is the difference between ISO 9001: 2008 and ISO 9001:2015?
The main difference is the structure which has been updated in line with ISO standards and the focus on risk-based thinking. Although this has always been part of the standard, it has increased prominence in the revised version.
What is the difference between ISO 14001:2004 and ISO 14001:2015?
The key changes with this standard are the structure, increased prominence of environmental management and leadership; improvement to environmental performance and better lifestyle thinking for environmental aspects; the addition of a communications strategy and the addition of proactive initiatives to protect the environment from harm and degradation.
Have I left it too late to update the ISO 9001 and the 14001?
Your 2008 certificate will not be valid after September 2018, therefore, you only have until September 2018 to adapt. Each organisation is unique in what it needs to do and, if you contact us now, we may just have the time to help you achieve the new standards.
Talk to us about transitioning today and we will provide you with a quote and advise you on the transition time for your business.
Contact us now through our enquiry form or phone:
Ian Walker CQP MQCI
Principal Director and Consultant
T: 01273 510 725
M: 07932 155 985
Arun Technology are experts in metals analysis and launched the world’s first portable CCD based metals analyser in the 1980s. Today, they remain at the forefront of their industry following extensive investment in research and development.
Quality Management Products have been helping them through the transition to ISO 9001:2015 and have provided them with staff and management training.
We were delighted to receive the following testimonial from Ian Dickenson, Production Manager at Arun Technology in Crawley.
‘Quality Management Projects have supplied valuable advice and support in our move to ISO9001:2015 transition and re-certification UKAS accreditation assessment.
Ian created bespoke QMS material and training for us.
Re-certification/ Accreditation secured!
Thank you very much for all your help.’
QM Projects has been working with C&W Seals, based in Worthing, West Sussex since 2013 initially assisting them to implement ISO 9001:2008 and more recently ISO 9001: 2015.
The company have over 20 years experience in the development and manufacture of seals and gaskets solutions. They are one of the largest converters of microcellular PET materials in the UK and work closely with lighting manufacturers and experts to support their clients to achieve the best lumen output from their products.
Perry Wilkins, from C&W Seals, had this to say about our work with them:
Ian from Quality Management Projects originally came to us in late 2013. In 4 months he assisted us in the implementation of ISO 9001:2008 system that he put together based around the information we gave him and the observations he made in the time he spent with us. With his training and advice, we have maintained and built on the system and moved up to the 2015 standard. We would highly recommend Quality Management Projects to anyone looking to implement a Quality Management System into their business.
C&W Seals are committed to achieving quality and excellence in their production and supply processes for a wide range of industries.